Insurance2go.co.uk

Very Disapointed Would never reccomend or EVER USE again

Found the company very happy to take the full 12months money for the policy, Then when i report that I had my mobile snacted out of my hand and followed there policy i.e reporting it to the police withing 24 hours and barring it within 12. They wrote to me me and said your not covered ( which my certificate states i am as took out level 2 cover ) and that they were destroying my claim form. Also the fact no where on there small print or lovley letter they sent me rejecting my claim for saying my phone was not barred within the period (when i provided proof it was) There was nothing to suggest or enclosed for me to make a appeal. I find this company very very poor

Mirko found this review useful

02 July 2012

Reply from Insurance2go.co.uk

Hello,

I'm sorry your claim has been rejected. We do have a process for appealing decisions made. If you wish to appeal please email i2gcustomerservices@citymain.com.

Kind regards,

Gary
www.insurance2go.co.uk