Natalie Cooper´s profile

Reviews (3)

Enliven Health & Beauty (United Kingdom)

Lovely, long lasting frgrance

I recently received a very generous sample of the Enliven shower gel and was pleasantly surprised to find the fragrance very pleasant, not too over powering and long lasting.
I have quite sensitive skin but had no problems using this product. I was impressed by the nice lather it made. I would be happy to but this product as you wouldn't need to use much, making it rather good value for money.

Approvedfood

worst customer service I have ever come across

If I could give zero stars I would. I very very rarely have anything to complain about but have to warn people before using approved, I started off as an avid fan, filling my cupboards for incredibly low costs. The delivery charge is actually quite reasonable when you realise how much you can get and the choice and quality was very good. However and this is the bit people should be careful of.....I made my third order a few days ago and looked forward to the swift delivery, when it arrived, I discovered a very badly packed, well should I say not packaged at all, bottle of bubble bath had leaked over a large quantity of of my items. When I contacted them, initially waited along time for a response but after messaging on fb, a gentlemen got back to me saying they were under staffed. He promised to refund me due to having to clean everything and the bottle being damaged. I had this in writing and photographs of the incident. However a day later I was then informed that they were no longer doing this and had to review my photos with the manager, they refused to refund unless they took all the items back and then decided if to refund. so because of there mistake I would end up with no shopping and a possible refund in over a weeks time, if they decided???? this is crazy. After numerous emails etc, I have given up. They are obviously very under staffed and have a poor or should I say non existent return policy. :-( now they just wont contact me back and have ignored my messages.

Diet Chef

Just not realistic

I have been on diet chef for a while and planning on stopping this due to fact that i have felt ill consistently since been on this. Yes the food is tasty, yes it is convenient, yes i have lost weight but my warning is, it just isnt possible to stay on it as long as it states. The only way i have even felt human most days is to eat a lot of fruit and veg. I expected to add some but this is ridiculous. Im not even that big and im nearly passing out. Plus i still had to calorie count any way as your snacks are not labeled clearly. Had to weigh all fruit, veg, measure milk so to be honest i might as well cook my owneals and save my self a fortune. If you are the sort of person who likes fad diets, living off liquids and spending a fortune for the privalidge, try this! My one honest tip is, this is not special amazing food, it is stuff you can make a lot tastier and cheaper, it is just smaller portions. Plus having that many snacks in house at once was just a massive temptation.

09 July 2012

Reply from Diet Chef Limited

Hi Natalie, thank you very much for your review – please be assured that we take all feedback very seriously and do what we can to make the Diet Chef experience a positive one for all customers. We would welcome the opportunity to talk to you in more detail about your experience. If you are happy for a member of the team to contact you, please email your details to info@dietchef.co.uk We look forward to hearing from you. Best wishes, the Diet Chef team

Natalie Cooper´s profile

profile image of Natalie Cooper
Natalie Cooper
Reviewer
Female, 1990
Hednesford, United Kingdom

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