BigBathroomShop.co.uk

stockcheck before advising delivery

I enquired about a Twyford Alcona toilet and your website showed it to be in stock.I placed the order and was given a delivery within five working days. On day five I enquired about my order only to be told that in fact you were awaiting a delivery from the manufacturer and that it would be delivered the following week.
It arrived by Night Freight at 5pm on monday. This had meant waiting in for the delivery for a number of days.
As I stated in my opinion stock should be checked before advising delivery.