I ordered £75.00 of Canon inks form this company which I have used for over 4 years without any problems. However this time payment was taken over a week ago - but no inks arrived. Tried to use tracking - did not work! Contacted customer support - busy! - over 5 minutes to get a reply. Gave support order number etc - they could not trace it. Eventually I was told the ink I required was not in stock - and they could not say when it would be received!
I cancelled the order and asked for my money to be returned.
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