Hi Lee,

Thanks for your positive feedback.

The simple answer to why we require validation via Facebook is: We want to get real experiences from real people. Validating user profiles reduce fake reviews and increase overall quality on Trustpilot. However, customers can still create a profile if they get an invite from a company using Trustpilot.

In the near future, We will most likely include additional options to create user profiles. You can read more about Facebook Connect and how we use it to fight fake reviews in this article:
http://blog.trustpilot.com/fighting-fake-reviews/

Regards,
Joakim Ditlev
Trustpilot