I ordered a bike which had no 'out of stock' badge on the page or anything and was told it was in fact out of stock. Despite this they still removed money from my account. They then asked if I wanted a newer version for a bit extra which i agreed to, but a week later they have not taken the extra money from my account despite saying they would have done it by now. The bike is meant to arrive today but I have not been given a tracking email like it said they would. Everything seems like they couldn't care less and person who operates phones never sounds sincere and makes it feel like you are wasting his time. Awful really.
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