I have had several orders from 31Dover. It is really useful to have a wine merchant that has a selection that is small enough that you can understand it and big enough to have lots of variety. I have always been pleased with every purchase and it has also provided me with the opportunity to try different things. Their service is excellent and orders always arrive on time. I would have no hesitation in recommending this website to all my friends.
Furniture247 is a truly awful company. I ordered a wardrobe from them in April. Their website did not say it wasn't in stock. They charged my card. I chased them for delivery, at which point they told me it wasn't in stock and they didn't know when it would be. I asked them to cancel my order and refund the money. I then didn't receive my refund. Then started a very frustrating process of trying to get my money back. Emails are not replied to, phones are often not answered and messages are not responded to. When phones are answered whoever i speak to denies they can authorize a refund and they are spectacularly unhelpful at directing me to someone who can. On one occasion the person who answered the phone told me they were "the temp who does cleaning and stuff". The worst customer experience I've had. I would strongly recommend that anybody who values their cash in their pocket and their sanity does not go anywhere near this company.
Adrian Murphy found this review useful
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