It would have been helpful if the exact size and type of screw thread for this immersion heater was shown on your website, to be sure that it fits. Also a new gasket (seal) was not mentioned although it is usually supplied with a new immersion and it was in this case. A side view drawing would have been helpful which would have shown that a box spanner type of wrench could not be used.
Although I chose standard delivery, I did not expect it to take 2 weeks, maybe 3-4 days
We are fans of Valrhona chocolate and have twice visited their factory in Tain in France, the first time in 1953. Their products are well formulated to provide a superb taste, but this review is essentially for their importer, Chocolate Trading for whom we find that their order processing and delivery is first class. However we recently purchased a Valrhona tasting bag to try out the other flavours, of which there are apparently 8, but the bag only had 3 flavours in it amongst 10 tablets, one flavour was just one tablet. I cannot imaging that this was management's intention, which points to a lack of supervision at Valrhona. However I drew this to the attention of Chocolate Trading several days ago, but have not heard anything from them or Valrhona.
We abandoned City Link who were terrible, a year ago, for DPD who are much better, but unfortunately breakages seem to be on the increase and DPD does not take responsibility for loss or damage. I think that they should be more careful with goods and this probably means being more careful with goods in transit. As they don't take responsibility it is likely that their employees will take less care, which may account for the gradual increase in loss and damage.
I found what I needed: a pair of concealed corner hinges for a bi-fold door (the ones that hold the 2 halves together) but was disappointed to find that the mounting plates were not included with this pair of hinges, so I had to order them separately. I normally expect to receive a hinge set complete with all the parts. I note that in the new catalogue sent with the hinges, that the plates are now on the same page. Otherwise I find that Ironmongery Direct is a very useful source of components.
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