R Hutcheson´s profile

Reviews (3)

Jokers' Masquerade

Swift, secure and satisfaction guaranteed.

Costumes arrived in less than 48 hours, fitted perfectly. Could not have expected better service than this.

Auto Europe UK

Little Unhappy

On arrival at Hannover Airport I picked up the hire car as agreed on the terms and conditions of my voucher. I was a little dismayed to find that despite the voucher stating that this included a location charge I was charged a location charge by the car hire company. This aside the service was easy, friendly and I was most impressed with the vehicle I was given.

28 January 2013

Reply from Auto Europe UK

Dear Mr Hutcheson,

I am sorry to hear of the extra local fee for your car hire in Hanover booked via Auto Europe. I would like to apology for the disadvantage caused.

Please contact our customer service to verify the local charge. Our rates include airport fees, and therefore, there should be no charge of that sort when you pick up your vehicle. Please use this email address: customerservice@auto-europe.co.uk and forward your rental agreement, pick-up report, final invoice from the supplier, and your Auto Europe voucher number.

Kindest regards,
Kathryn
Auto Europe

Mazuma Mobile

Excellent Service

Swift no hassle service, phones despatched and monies received in under 72 hours!

R Hutcheson´s profile

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R Hutcheson
Reviewer
United Kingdom

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