We chose DIY over the other providers (Magnet, Wickes, B&Q, local providers) for kitchen units after a lengthy review.
We then bought appliances bespoke at the cheapest on google and tops from an independent granite producer.
Quality at DIY Kitchens is at least as good as Magnet or Wickes' top of the range models but better in some respects perhaps. The designs and the price are better than Magnet by some margin. You don't have to buy Magnet's overpriced appliances either if you buy the units with DIY.
We were short of a couple of hinges once everything was delivered but these were replaced quickly after a call.
We had a "full height" kitchen made up and DIY actually made a couple of items for us only in the catalogue as "standard height" bespoke at the same price as other advertised models.
We are very pleased indeed with using DIY and would strongly recommend them. Ifyou use these guys, buy appliances online and worktops separately from an independent, then use Rated People to find a fitter, you can basically get Magnet's top of the range kitchen and installation for the price of their bottom or mid range. And don't have to go through the charade of negotiating their catalogue prices.
We purchased a large fridge with this company. Communications were excellent and the item arrived on time and quickly. Prices are competitive. All round good service, thank you.
Jual delivered items later than promised. We ended up cancelling half the order after they promised a fourth likely delivery time over 2 weeks late and had lost credibility with us. The items that we did take delivery of (AEG hood) was delivered in good condition and at the time promised. If they will not give you a delivery date (i.e. they don't have the item in stock), don't use this comopany if you want to see your items in the next month.
We bought a warming drawer from this company, "as new" but without its box. The staff were helpful in discussing the order. Delivery was very quick and flexible. The website does not allow one to specify a delivery date, but this can be organised by phone before you buy. Good communications, arrived on time and works well. Would recommend.
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