The whole experience was excellent. The product range is superb and the customer service over the phone was charming and well considered. The site could be simpler, and I'd like to be able to save orders for later as I build a basket. Only issue was packaging... the use of polystyrene was crazy. It took me nearly 20 mins to pack it all into bin bags, and I have to take it to the tip because it can't be recycled. This is enough of an issue for me to re-consider using your service, so please find a more eco-friendly way of packaging.
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