We know the staff from a previous outlet and trust them to be experienced and knowledgeable. Our first purchase was an excellent bridle: the price was competitive, and a small glitch in the order was remedied immediately. The service is friendly, super-rapid, and the free postage is a welcome bonus! I love the little video product reviews on-line- they are a great way to get a better idea of what you are interested in. I look forward to some more detailed coverage- close-ups of item details perhaps?
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