Bethany Cullen´s profile

Reviews (2)

Albelli

Easy program, extraordinary results!

I wanted to create a memorable gift for a friend and came across the Albelli website. After downloading the program to create my photo book, I realised just how much I could do to manipulate the pictures, include captions and much more! I nervously awaited the finished product which brought tears to my eyes. It was wonderfully and professionally made. An absolutely perfect gift!

Mazuma Mobile

Not customer driven.

Although the service was fast, I was disappointed in the verdict with my phone. It was working, with what I would consider a small fault and the price given shot down from £75 to £30 because they classed it as not working. People using this site obviously don't have a lot of money, bit disappointed they don't understand that...

04 July 2012

Reply from Mazuma Mobile

Hi Bethany - Thanks for your review and really sorry to hear you feel our service is not customer driven. We pride ourselves on being very customer focused. We can confirm that your Blackberry Torch 9800 was classed as non-working due to having a faulty touchscreen. Although this may seem to be a small fault, the whole LCD screen needs to be replaced in order for the phone to function. Therefore, it is no different to the phone having a smashed screen. Our website explains that working phones must have a working touchscreen. We emailed you a non-working offer with the option to have the phone returned free of charge. We hope this helps.

Bethany Cullen´s profile

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Bethany Cullen
Reviewer
United Kingdom

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