Having received an e mail advertising a new flavour Chocolate peanut Butter, I was tempted and ordered/purchased a 5kg Tub, upon receipt I immediately made up a shake, and placed in fridge to chill, approx 30mins later I removed to drink, it was then that reality hit me and i realised why I had stopped using Bodybuilding Warehouse Protien and bought other brands, Why ? My newly made shake had solidified and was more mouse than liquid, it was impossible to drink. The next day I made my usual oats breakfast, making the oats with 400ml of water, then when done adding 2 scoops of protien powder, again same problem, the moist oats was now a solid dry mass, I had to add a further 500ml to make it edible. However a simple solution was immediately at hand, I began using other brands, which do not thicken. Totally unacceptable Bodybuilding Warehouse. I would be interested to hear your erxplanation of the thickening, and also what ingredient you use that causes this, that other brands obviously dont. .
Last week my recent order was delivered, part of the order was wrong, I telephoned 3 seperate times waiting on hold in total over 20 mins. I then complained via their "contact us" procedure, after 4 days this had not been answered so complained again, again 3 days later, 2 further phone calls on hols and still no response, all because My Protien delivered the wrong item. Not acceptable.
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