Mr. Delight

Heaven help you if you need to make a return- Latest update 5/18/2010

I ordered 4 items that appeared to be a great value. Turns out you get what you pay for and I decided to return them. I followed their procedure for returns and sent the package back by FedEx. I have a tracking number that confirms the package was received on Jan 22, 2010 but my funds still have not been returned and they will not respond to email or support tickets.
I would not recommend anyone purchase from this company. I am thankful the items I had ordered were not more expensive.

--edit--

It is good to know Link Delight will respond to me here as many emails and support tickets on the website have gone unanswered. The FedEx tracking number is 8708 1331 3432. It indicates the return was received and signed for by S Fan on 22 Jan. I appreciate your assistance in getting this resolved.

--edit--
Heaven, or Trustpilot.. After 3 months of no response to numerous emails and support tickets, Linkdelight has responded to me twice within hours of posting here. Perhaps I'll get some resolution. I'll keep you posted.

--edit--
Oh well, still no satisfaction. You might think signed confirmation they had received the returned items would be enough. I cannot imagine what more they need. Clearly they have no intention of rectifying this situation. So now they have the items and my money but they will never have my business again. Buyer beware.

JJ found this review useful

07 May 2010

Reply from Linkdelight Co., Ltd.

We are sorry to hear about that. But please believe that we really haven't got any return parcel from your side. If you have sent the parcel by Fedex, would you please provide us the tracking information? Then we will confirm the issue to see if any other in our company have singed the parcel. We suppose you have agreed to our return policy when placed the order, saying that we will not take responsibility to the parcel missed during the return. What else the items were in good condition when you got them. So please understand that we can only take action on it if we receive the return parcel.