A CARDINEZ´s profile

Reviews (1)

Blue Herbs Ltd.

Fair I have reservations

One of my orders the salt inhaler device a plastic rubber bit was partly there. This annoyed me as I took it out of the box accurately and I am now unable to return the device as the distributors would think I tampered with it. As a clinician I was not at ALL pleased now having to re- order a new device but perhaps from somewhere else.

05 July 2012

Reply from Blue Herbs Limited

Dear A Cardinez

I am extremely sorry to hear that everything is not perfect with your order. It sounds like the inhaler has been damaged during delivery but you have not given much detail in your claim?

Your statement about our returns/refund policy is incorrect. We are always happy to resolves issues like this and you should have contacted us first, instead of posting on here. I do not have a contact number to call you and find out more details or resolve the issues.

If you contact us on 0203 488 3830 we will be able to resolve this issue.

Kind Regards

Blue Herbs

A CARDINEZ´s profile

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United Kingdom