Kevin Glazenburg´s profile

Reviews (4)

Trustpilot

Bogus ratings, weird sites and a feeling of inactivity.

When reviewing some sites, you can see obvious bogus ratings and ratings from other sites which aren't explained or anything. This gives a very unprofessional feeling about the site. Combining this with the lack of users that write more than 1 review, it doesn't make me feel like this is a site I'd recommend to other people. On the other hand, the site has a pretty good looking but simple layout.

M vd Lingen found this review useful

06 July 2012

Reply from Trustpilot

Hi Kevin,

Thanks for your feedback and the kind words about our website design. Let me try to explain how things work.

If companies already have reviews from other review sites they may be included on the company's profile page. The idea is that if a company already had a lot of customer feedback elsewhere, it tells something about the company's reputation. We link back to the source to make it easy for consumers to make a better decisions on whether a company is worth buying from or not.

Most of the users with one review, will have a "verified buyer" badge attached. That means that the company has invited them to write a review using email invitations send out from Trustpilot. In that case, their customer database communicates with our system, so we know that these people are real customers. However, most of these people are only asked to write a review on a specific company, so that's why their review count usually ends up at 1.

Hope it helps.

Joakim Ditlev
Trustpilot

Wikipedia

Awesome!

It's a super usefull site if you want to look something up and it's run by it's users.

Twitter

Great website, but doesn't like 'losing' tweets.

While I love the website itself, they doesn't seem to like it when you use third party tools to delete all your tweets.. This makes it look like they want to keep the data, even after you delete your account.

Runescape

Great game, but the company censors bad posts on their forum.

Great game, but the company censors bad posts on their forums and tends not to listen to their (paying) users when it comes to deleting or adding content.

Kevin Glazenburg´s profile

profile image of Kevin Glazenburg
Kevin Glazenburg
Reviewer
1992
United States

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