Barry Brown´s profile
Reviews (1)
Just Eat
awful
my mates ordered some pizza and it arrived 1 hour late. it was all cold nad soggy and not even my dog would eat it. the shop said they coouldnt find our house bt its on a main street we tried t ocall justeat to complain and get a refund but we were on hold for ages and then told they couldnt help us because the restaurant said they couldnt find the house. The shopwas so rude to us we are wroried theyll see this so we havent put their name. never again!!!!!
06 July 2012
Reply from Just-Eat.co.uk
Barry Brown´s profile
1980
United Kingdom
About
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I'm sorry to hear your food arrived late and that you were unhappy with the quality of the food. I would also like to apologise for the delay in dealing with your complaint however I would like to make you aware that during peak periods there may be delays in answering customer queries although we do aim to answer as quickly as possible. I would like to look into this for you. Could you please email me with further details. My email address is trustpilot@just-eat.co.uk. In the mean time could you please leave a review for the takeaway to reflect your experience for any future customers.
Kind regards,
Preena
Preena Kamle