I've just sent a fairly small box of about 35kg to Cape Town, and I really had wonderful service from this company.
Within minutes of my on-line query, Ziggy Sirgel got back to me and explained in clear terms what my costs would be. He and his colleague Wouter went out of their way to assist me in what was not a large order for their company and their personal service left me with a really good feeling about Anglo Pacific.
I went to their offices and their reception staff were also welcoming and helpful.
I'd had some bad experiences before this, being hit by hidden costs etc., and this was a welcome change.
If I ever send freight from UK again, well, I'd use them any day.
Very poor service. I wanted to send a box of 18kg to Cape Town - the quote was £135. The box was collected on a Monday, and repacked into one of their boxes, I was finally told on the Thursday that the box weighed 18.9 kgs and the quote was now £210. I paid £35 to get the box returned to me. The whole thing was just a comedy of errors. Worst of all was their cavalier, take it or leave it attitude. Many quotes were similar, I went to these guys as they looked quite upbeat - they has emailed me after I browsed their site
If you are going to use this company as a small time user, make sure you read all the small print and quotation specifics. I won't be using them again.
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