I ordered a wardrobe for my flat, after paying I was told that they didn't have it in stock anymore (note this wasn't mentioned at the point of sale) but they would have it in a 6 weeks so I could wait or get another version which was more expensive.
I asked for a refund - they said they would but it takes 7-10 days....strange when it's a simple bacs payment.
Still haven't received the refund despit it being 3 weeks later and having sent them emails.
Terrible customer service
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