John Lewis

AWFUL CUSTOMER SERVICE

After years of great experiences with John Lewis and Johnlewis.com, I note that they have moved their johnlewis.com customer services. As long as you do not need to contact the latter all is normally fine. Good quality and fair prices. However, their customer services staff are poorly trained, incompetent, totally unaware of data protection laws and outright rude. AVOID AT ALL COSTS. You pay more because you expect good after care service not to be insulted and spend hours on the phone trying to give them your money.