Liz Seddon´s profile

Reviews (4)

Good Prices, Good Service

Have bought several times before - always good with price and quick delivery. Email Text and Phone call can be a bit annoying though so maybe cut one of them out?

18 November 2013

Reply from

Hi Liz Seddon

Thanks for your review and for returning to for your recent purchase.

It's lovely to hear you're always happy with the price and the delivery.

I've forwarded on your comments about the text and phone call as we use these to improve our customer service.

We're open between 8am and 10pm daily to help you and can be called on 0844 3249222, or through an email to We look forward to hearing from you again soon.

Many Thanks

Jacqui Cameron
Customer Advisor


Worth using

The payment takes some time to one through, sometimes several months but I guess that's the suppliers rather than quidco. Why not use them you've got nothing to lose.


I wanted to stay - but not now!!

I moved over two weeks ago and have been trying to contact First Utility ever since - firstly it was to take my account to my new address, but not now!!

To be fair I have been with them for a couple of years and everything had gone well and I have even recommended them to friends and family - but I have never had the necessity to call them before!

I tried to give my new details via my account log in - I completed their form but heard nothing. a week later I managed to get through after holding 15 minutes on my third try to be told my form had not been received, but that they have a department that deals with that and they would put me through! I then waited on hold for another 20 minutes when the message said we are very busy please try later and then cut me off. I then tried several more times to ring getting the message our systems are down please try later.

A day later I managed to get through again - again I was told that they have a department that deals with that and they would put me through! I explained that happened before and I held for ages and got cut off - no no that won't happen again and I can't help you - what do you think happened? I spent the whole of my lunch break holding for 59 minutes before I had to put the phone down.

I have now sent an email - via their system but am not holding my breath for contact.

Their service is non-existant. I know that no company is perfect, but really !!

Poor delivery

No sales receipt or info for return - nothing to indicate correct size sent

Liz Seddon´s profile

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Liz Seddon
Female, 1957
Crawley, United Kingdom