ordered six months supply of hayfever tabs as three members of my family suffer at this time of year! Got a deal through wowcher at greatly reduced price and expected to wait a while for product to be delivered. Arrived extremely quickly and securely packaged. Would use again even without the voucher!
Have had to edit my review as it was reported after four months of being on this website, unbelievable!!! So here goes:
cant believe what is happening on this so called review site. TrustPilot you really need to investigate what is going on as almost all the reviews are disappearing. Surely the fact that nearly every review is being reported as fake (good or bad) should be ringing alarm bells at your HQ. It's actually becoming laughable and no one will even bother to use the site if this is the way its conducted. And cash4phones should be putting their efforts into improving their trading methods.
I am leaving my original review with this posting to see if it disappears as it's been on the site since May.
EDITED REVIEW THAT WAS NOT FOUND TO BE FAKE AT THE TIME OF POSTING
I used this company thinking I was on a website I'd sold through before,as I'm usually very careful with online transactions. Big mistake! Like many others on here I sent in my BB9900 16th April after agreeing a price of £128. Paid for special delivery. Got e mail couple of days later saying offer reduced to £57.66 due to damage! (where do they get their figures from?) Argued my point as phone had only just been replaced and was perfect. Finally got agreement of £110. E mail on 2nd May saying money processed and being paid to my account which under normal banking system would take no more than 24 hours. Been pestering ever since. Rang yesterday and was told by a person that money would be in my account by 25th May due to 'accounts dept problems' very sorry' etc etc. Accused them of theft and fraud and threatened to report them if money was not in my account within 24 hours. Have today had £110 credited to my account so proof that they were talking absolute rubbish and payments can be made within 24 hours. I have already reported them to Watchdog and Citizens Advice Bureau and my next course of action was a recorded letter stating BREACH OF CONTRACT as advised by CAB who were very helpful. Have also report them to trading standards. Can't stress enough what poor customer service this company provide and the sooner they are removed the better but for all you out there still waiting for cash I advise keep fighting even if its only a small amount because they are raking in thousands by their devious methods. AVOID LIKE THE PLAGUE!!!!
the website is easy to use and find your phone if you don't know model etc. money paid direct to my bank within specified time and e-mails to keep you up to date at all times. have used four times and will def use again when needed. Although other sites offer more money not worth the uncertainty.
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