One of plates in my order was totally unsuitable for playing.
customer service responded to this:
"Unfortunately we do not have replacement record in stock. I have issued £6.99 store credit to your account for the cost of the record."
ok/ everything may happen, someone shed the plaster or paint on the plate right before dispatch my order. Yep, most records in this shop is cheap.
but still after 2 months i'm sitting with this stupid useless record and no credit in my account that was promised.
thanks for the quick reply. order is strongly delayed but not the fault of the store. Now everything is fine
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