I bought a toy helicopter for £24.99 in October 2011 and all the payments were settled then, this company then took money from my account in April 2012 and delivered the same item again.
I returned the item which was confirmed by the company and asked for my refund, I was told will be back in my account 3-5 working days but even today I still haven't received it. I'm starting to give up with my refund.
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