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Reviews (2)

TDL Online

Very efficient service, unfortunate about not receiving a full refund and having to pay postage

The service and communication between TDL and myself has been second to none. Without a doubt I would give 5 stars for sorting out the faulty product that I was sold. It is a dissapointing that I have been laboured with a postage charge that I believe should be refunded as it is not my fault the product failed and should not be held responsible for delivery charge.

22 November 2012

Reply from Tdlonline

Hi Rick

Apologies about confusion with Shipping cost Refund.
Credit for £7.19 has now been refunded to card

Kind Regards
Matt Collins
www.tdlonline.co.uk

Rick Bull´s profile

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Rick Bull
Reviewer
United Kingdom

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