I have had three expected deliveries from this company, the 1st one they didnt bother coming to the door but asked my neighbour if I was in and then left without attempting delivery.
The second they left a card so I called to rearrange delivery, spent twenty minutes in a phone queue and then didnt bother redelivering.
The third an expected delivery didnt arrive so I contacted the retailer who informed me that two attempted deliveries had been made. Again no card card had been put through my door although the driver did manage to take a picture of my door from his cab on one of the attempted delivery days, my neighbour saw him arrive and make no effort to deliver.
I will avoid puchasing from any company that uses city link to deliver going forward. Collection a parcel from them involves a 30+mile round trip after already paying for delivery.
If your going to the address at least get out of your van and attempt to provide the service you are receiving payment for.
George Philip found this review useful
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