Do yourself a favour and refuse to buy from any supplier which uses MyYodel. They are incompetent. Their website does not work - if you try to re-arrange delivery it will say that it is on the van (even on a day when you know you won't be in). If you ring customer services you WILL be kept on hold for 15-20 minutes at 10p/min. They will then tell you that it's on the van and they can't re-organise delivery until it's back at the depot.
I am now contacting ebay suppliers and refusing to bid unless they GUARANTEE that MyYodel will not be used. I will do anything legal to ensure that this company and others like it take responsibility for their appalling standards. The directors should personally pay compensation to EVERY dissatisfied customer - and I have yet to see a satisfied one!
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