Nicola Mortimer´s profile

Reviews (1)

Tile Click

Broken Tiles

If you want broken tile samples go with TileClick. Not sure about their actual delivery’s, but if they can't get delivering tile samples right, then I am not going to give them my business!

09 July 2012

Reply from www.tile-click.co.uk

Dear Nicola

Firstly, many apologies that your samples arrived broken. Samples are sent in the quickest, safest and most affordable way we can so that customers can get an idea of texture and colour that isnt possible via images on a website.
Tiles are also a ceramic product and by their nature are susceptible to breakages, but our main orders are sent out on pallets, they are insured and should any damages occur, providing the delivery document is signed with possible damage, they are replaced quickly at no additional cost.
regards
TileClick

Nicola Mortimer´s profile

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Nicola Mortimer
Reviewer
United Kingdom

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