Petmeds are one of a few companies that we have used that give the same high standard of service time & time again.In this day & age,it's refreshing to know that,once an order is placed,there won't be the (all too commonplace....) hassle of having to chase an order to find out that it 'hasn't been despatched' or 'it's out of stock'...Top marks for good old fashioned 100% efficient service!!
Approx 5 years ago I visited Specsavers for an eyetest, & subsequently received 2 pairs of spectacles based on this assessment.Having worn the 'daily' pair for quite some time & feeling that the 'adjustment' period should have long since passed,I decided to try the 2nd pair,to see whether they were the same.Upon trying them on,2 things were immediately obvious.....Firstly,the frame was larger than the other pair & they were very slack,& secondly,I could see clearly through them...very strange!Upon investigation of the first pair,it became apparent that the lenses had been manufactured the 'wrong way round',as,when the spectacles were turned around,I could see as well as through the 2nd pair.
In fairness to Specsavers,I didn't discover this until outside the 12 month 'guarantee period' but,even if I had,I doubt I would have dealt with them again as they constantly managed to get my name wrong in all communications as well - so the chances of getting something infinitely more important right was somewhat in doubt.....
Because the construction of the spectacles was totally wrong,I found that my eyesight had actually worsened when reading as a result,& had to have a period of trying to readjust my eyesight to the other (ill fitting) spectacles.NOT A GOOD SITUATION.As a result of this indifference by Specsavers,I now ensure that I mention this experience to anyone thinking of going for an eyetest,to ensure that they don't suffer the same fate.SHOULDN'T HAVE GONE TO SPECSAVERS!
My wife & I have used MedicAnimal.com on numerous occasions & have always received the same very high standard of service.We would recommend the company to anyone looking for the same top degree of efficiency.
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