Mrs D Bartlett´s profile

Reviews (5)

Animed Direct

Excellent Service from these Guys.

Delivery was very fast and well packaged at the right price!

Naturesbest

Excellent!

Excellent service, fast delivery. Couldn't review the product as yet as I haven't been taking it long enough to see the benefits.

Google

Brilliant

Don't know what I would do now without GOOGLE. Brilliant!

DPD UK

Very unhelpful

I ordered two dog gates and DPD was the company set to deliver. I had to go out and left my daughter to sign for the delivery. Just 1 mile from home on a narrow lane I waved down the DPD driver and told him that we lived down a narrow dirt track and he would be wise to reverse down and stop as the track starts to go down hill as many van's have got stuck before. The driver totally ignored my advice and drove down. He then spent 5 hours waiting for someone to get him out of the hole he made with his constant trying to drive out. Cost to us was the repair of the track. I wrote to DPD but was totally ignored. My only saving grace was that he won't do it again. Fool!

ML found this review useful

13 July 2012

Reply from DPD UK

Hi, sorry to hear that. We make sure to pass on any additional instructions from the seller to the driver. On this occasion, it seems we did not receive any instructions about the narrow dirt track. That said, I apologise if your instructions at the scene of delivery were not followed. If you have any further queries, feel free to email us at socialmedia@dpd.co.uk, including your parcel reference number and a contact telephone number.
Many thanks, Richard.

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure.

Don't order with this company

If you care anything about the environment then don't order with this company. I ordered just 3 Drontil worming tablets for my dogs, The 3 small tablet that could have been sent in a small jiffy bag was instead sent in a cardboard box 20cm x 20cm and packed out with paper - totally irresponsible and when I email with my concerns all they returned with was they charge £3.49 for all orders under £40. I'm ashamed that I played a part in this environmental nightmare. Very uncaring company and bad mannered.

Mrs D Bartlett´s profile

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Mrs D Bartlett
Reviewer
United Kingdom

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