Dell

Disappointed and Distressed

Received my refurbished computer already broken. When I went to try to get it repaired, I was put through the runaround for 2 months while technician after technician came to my home and left my computer in worse shape than it started in. Finally, I was able to file a report asking for a refund but the company said it was too late. My next business day on site service warranty did nothing for me, and I am not happy with my computer. Finally I am being sent a replacement...hopefully nothing happens in the future, or I will have to go through all of this again.