Joshua Furlong´s profile

Reviews (1)

Neopost

Horrible company

Neopost / Hasler is one of the most frustrating and incompetant companies I've ever dealt with. We have been in the process for the last year and a half switching over to Pitney Bowes because of the horrible service. We are a nation wide company who utilizes postage machines for our mailing needs. Trying to cancel and return a machine with Neopost is one of the most difficult and frustrating experiences in my corporate career. It has taken up to six months at one point to return a machine and get the billing correct. At the minimum it's taken two months to return a machine after it's lease contract time has elapsed. To many departments, to many lazy customer service reps and to many incompetant employees. Go with Pitney Bowes, you won't be sorry.

Joshua Furlong´s profile

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Joshua Furlong
Reviewer
1973
Denver, United Kingdom

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