Recently upgraded to a Nokia lumia 800, upped my package (Panther 31) to take advantage of the 'swapables' as advertised everywhere - only to find out that the features I had explicitly enquired about and needed are not in fact compatible with the phone - got all the sales speak from the upgrade team on how you can have this that and the other, swap them about to get the best use of them, when there is in fact only 1 available Russell Bloody Grant Astrology.
Have rung their customer services department twice now with a promise of a call back to try and sort the issue out - yep, you've guessed it - still waiting for the call back !!!!!!!!
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