Many people describe this company's way of working a scam. I wonder if it just a planned business model. They offer above everyone else on the market, then offer you less once you have been spun in and if you reject they charge you £9 for the privilege of returning your phone. Either way they make more money on the deal than their competitors or gain £9 minus costs on each transaction. Well that is my experience. I don't call it a scam - I think it is just another business model. To my knowledge, this kind of business model is short lived as news gets out and companies go to the wall. Lets hope.
Why can't other companies be like the Memory Foam Warehouse? Yes my order was a day late, mix up at Royal Mail. I contacted the company to ask where my order was, got a very quick response and my mattress arrived later that day. A lot of companies take a couple of day or at least 24hrs to respond, not this company. A very comfortable buying experience and an extremely comfortable mattress.
Bought a new fridge freezer and was apprehensive when I read through the comments on delivery and pressure calling to sell insurance. In my experience the company delivered the product without any problems and the call to sell me insurance on the product was firmly refused and the salesman politely thanked me and ended the call.
The product was £100 cheaper than the highstreet price so very happy customer.
Every time I have a Yodel delivery I end up going to the depot to collect the item. I have never receievd a proper delivery from them. This time an Amazon order. looking at the the 4000 plus messages on the Amazon blog sharing stories of failed deliveries, I think now is the time to start a national boycott of this company.
Join me and ask who delivers the goods, if its Home Delivery Network (HDNL) or Yodel (Same company) buy elsewhere.
Adam Patton found this review useful
I know this may make me unpopular, but I have to say that Virginmedia solved my Broadband problem efficiently and effectively.
I left BT Broadband last year when it took them 11 days to get my internet up and running after a fault.
It took Virginmedia one day with a polite and informative engineer not only fixing the problem but also explaining clearly what the problem had been. Cannot fault the service
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