Raj´s profile

Reviews (3)


Excellent website and delivery service

Very easy to use and well-designed website.
Excellent quality shirts.
First class delivery service.


Poor customer service

The company attempted delivery to my address twice. I emailed DPD - no reply. I tried to ring DPD to give more accurate instructions to the delivery driver - most of the automated phone options suggested contacting the sender. When I finally got through to the correct department I was left on hold for over 10 mins on 2 occasions before finally giving up. Atrocious service - other companies are much better.

13 July 2012

Reply from DPD UK

Hi Raj, have you received your parcel yet? If not, you could try emailing your consignment number and contact telephone number to socialmedia@dpd.co.uk so we can log your issue and ensure customer services give you a call to sort it all out.
Thanks, Richard.

Pediwear Shoe Centre

Very good service

Website needs updating but functions well.
Packing and shipping was very quick. Parcelforce could not find my address for 2 delivery attempts, but their customer service was very good at conveying my instructions for a successful 3rd delivery.
Packaging was flimsy - thankfully no damage to goods inside.
Overall however a pretty good service.

Raj´s profile

profile image of Raj
United Kingdom