Chris Bentley´s profile

Reviews (2)

Halfords

Staff don't care and lack respect.

Too frequently staff are too busy to deal with customers. Can be rude and ignorant. Complaints to head office are acknowledged but situation remains the same. Last time I asked if there was someone who could talk to me I was told " Lots of staff haven't turned in today so there isn't anyone available!". Previous occassion I complained about waiting and suggested I could go elsewhere I was told, "yeah, whatever!" Should be a good shop but staff deparately need customer relation courses!

247 Blinds

Excellent goods, good delivery.

I ordered the wrong size! I requested exact size not recess. I consider myself to be a reasonably intelligent person so if I got it wrong how many others have done the same. When I contacted the help desk they didn't really want to know! She suggested - order it again and we will give you a 25% reduction.

So, I cut 5mm off the head rail and rebuilt it myself. I have ordered some adjustable hangers from an Ebay company and I will retrieve the situation. What a shame 247 Blinds couldn't have been more helpfull when I needed it most!

Chris Bentley´s profile

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Chris Bentley
Reviewer
United Kingdom

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