Car Audio Centre

not a good experience

i have recently had to remove my other review as car audio centre complained how ever here it is again reworded slightly so as not to offend the product i ordered on 28/6/12 was a pioneer cd sr110 steering wheel remote it can be found under quick find number 26801 it is very resonably priced and the cheapest i have found it for unfortunatly the next day i received an email from them saying it was out of stock but should be with me within 5 days of order been placed i then telephoned them 9/7/12 as i had still not received it i was told they were getting a guarenteed delivery on 11/7/12 and one would be shipped to me to be received 12/13 of july 2012 telephoned 11/7/12 as i was concerned as on their website my order was still showing as been on order i was told they were awaiting delivery and someone would ring me that afternoon no phone call i emailed them on 7/7/12 and got no response i then decided to cancel my order and asked for a refund they were however very good and promtly refunded the money into my bank account i would only like to add the products are very good and well priced