Zoe Shenton´s profile

Reviews (1)

Hdnl

Dreadful! - more like minus 10!

I made an order from JJB on 3rd July, paid extra for 24 hour delivery. Items that were required for a childrens part on 7th July had not arrived the next day, nor the following day. So Friday July 6th at 3pm I call them to be told the drive forgot to put themon the van - no apology etc. I asked if I could collect them as I needed them for the next day to be told I couldnt, they woulkd be delivered on Monday. Told him Monday was no good to me. It fell on deaf ears. I had to explain to 15 dissapointed children that they could not have their gift but would get it as soon as possible. Here we go again, Monday came and went with no delivery, I left it until Tuesday 10th - at 5pm still no balls, This time the person I spoke to actually apologised but still could offer no explanation. The balls finally arrived on 11th July at 1705 - over 7 days after the order was placed. The poor delivery drive was asked why the delay. His response was that he had been on holiday and the other drivers could not be bothered to do is run.!!!!!! absoulutely awful company. I will not be ordering from any company that uses them!

Zoe Shenton´s profile

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Zoe Shenton
Reviewer
1973
Ruislip, United States

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