Tom Griffiths´ profile
Reviews (6)
Davidsenshop
On time and as specified
Excellent service. Goods arrived when expected and were well-packed and as ordered.
Av-Cables.dk
Does what it says on the tin!
Ordered a couple of cables on Friday afternoon - arrived Tuesday as expected. Not the most exciting write-up, but excellent service in my experience.
British Corner Shop
Mostly good - but maybe not the speediest
I got what I ordered, except for a large Christmas Pudding that was replaced by two medium ones - which would have been more expensive but I got them for the same price because they were replacements. It did take nearly two weeks though for the order to arrive - thought it could have been a bit quicker since the BCS address is barely 600 miles from where I live, but it didn't cause a problem.
Will definitely use BCS again, but will think more carefully about filling my whole allocation of space and weight in the parcel, to get full value.
Hotmail
Keep getting logged out
When I asked why I keep getting logged out the reply I got was that, "because sometimes it happens that you keep getting logged out".
Bilka
Decent product, customer services rubbish
Ordered a garden shed, they tried to deliver it two days before they said they would. They then said if I wanted it redelivered I would have to pay. I had to threaten to cancel the order in order to get them to redeliver without charge. The shed - a Ketter plastic thingy - is fine.
Reply from Bilka.dk
Interflora
Good quality delivered on time, with a smile.
Not every Interflora florist delivers excellent quality every time - and sometimes the value of what is delivered isn't great, but on this occasion the quality and freshness of the flowers was excellent.
Tom Griffiths´ profile
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I am truly sorry to learn about your appalling experience. The treatment that you describe does in no way, shape or form reflect the way we, here at bilka.dk whish to treat our customers.
I am glad to hear that the product lived up to your expectations, but concidering the level of service, i understand if that is only a small comfort. I will be happy to personally pursue this incident to find out what went wrong, and i would appreciate it greatly if you would take the time to send me your ordernumber. If i could just ask you to send it in an e-mail to: kundesupport@bilka.dk
Kindest Regards
Johan
Bilka.dk/Kundesupport