As soon as they grab your money they couldnt give a monkeys about customer service.
Bunch of thieves. Deeply dubious sales tactics to force warranties and loans which are cheaper elsewhere even when i stated i did not want them. They claim they are legally obliged to inform me about all these overpriced additional costs and i was subjected to 90 minutes of this rubbish even though i continually said NO. Read carefully about the APR on the finance as they claimed it was 4.5% yet the form clearly said 10.9%!!!
Paid on the day, and waited all day for a confirmation that i could collect the car. Because nobody bothered to phone head office within office hours (even though i had reminded them 6 times over the day) to check they had recieved it. Wasted a day of my time and would not offer to cover the cost of wasted journeys due to their incompetance.
The sales people are sweetness and light, till they get your money and then they are just rude and arrogant. Deeply unpleasant people.
Hairy Monster found this review useful
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