We have been using Vistaprint for a number of months and have always found their products to be good value for money.
I ordered some items from Vistaprint using their 7 day delivery as it was free at the time due to a promo.
After 9 days my order hadn't arrived so I phoned Vistaprint and the lady I spoke to apologised and said they would send out my order again with express delivery so I should get it within 2 working days.
Things do sometimes go wrong when sending out orders, but can't really argue with what they did the resolve the issue.
Currys not only didn't deliver my goods due to an issue with their card payment authorisation system, but ringfenced the money from my bank account twice.
Even after I cancelled the order and was assured no further attempt would be made to take the money from my account, the very next day they ringfenced a large sum of money (£1000+) which I'm told could take 7 days to return to my account.
After spending an hour on the phone to Currys trying to resolve the issue, they refused to help, or offer any compensation for the time I had spent dealing with their mistake, or my phone call costs as their customer support number is not free.
In my honest opinion, Currys simply don't care about the people they inconvenience by their poor business practices.
I would urge everyone reading this to never use Currys and instead use someone like Amazon who I had to use due to Currys inability to process my order.
Vidya Math found this review useful
I started ordering from Laithwaites over 2 years ago and have always been very impressed with their level of customer service and quick delivery times. Add to that some really excellent wines at prices which won't break the bank and you have a winning combinaton.
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