They know more than those idiots at PC World/Comet but don't rely on them. Know exactly what you want BEFORE you step foot in the shop and this shop will be a lifesaver. Competitive online prices and delivery. Cardiff store has arranged stock to be transferred for me many times and it's always arrived in-store on time. Recommended IF you know what you want, don't expect them to know every little detail about your product, they're not rocket scientists. Would definitely recommend to a friend.
Specifically wanted some KRK VXT6 monitors and stands and DV247 were sold out. Found this website (they need to advertise it more!) and I asked if they would price match Thomann's cheaper price for these monitors and they did without any hassle (unlike most other companies).
Ordered over the phone which took 10mins with a very polite woman the other end. DPD (the delivery company they use) gave me an hour time slot for next day delivery, which they turned up in (LOVE DPD). All in all, first time ordering from them was immense, would use them again, DV247 always seem to be out of stock on what I want unlike these guys. I will edit this review if the speakers go faulty or anything and let everyone know how they dealt with it :)
Wanted a specific jacket from their website recommended to me by my mate, they only had 1 size left and it was XS, no good as I'm XL. E-mailed them asking if they'd have any more in stock and they said they wouldn't, a few days later without warning 1 XL went in stock. Bought it along with a few other t-shirts and used a £15 off £60 discount code hassle free. All turned up fairly quickly in a custom company box (nice touch). The online clothes shopping worst case scenario then happened, two of the t-shirts I ordered were to big. Luckily they had sent a FREE return slip with the order which was Collect+ which was handy. Returned the two t shirts and they refunded me the price of the t-shirts correctly (in regards to the discount code I used) which was REALLY surprising as most companies are funny about that. Refund took about a week or two which I've definitely had worse. The jacket I wanted fitted like a glove though and I love it. Would recommend this website to a friend, especially with the discount codes floating about now and then :)
Sent a Sega Megadrive through City Link Parcel Monkey. Ordered online, pick up from my house turned up on time. 2 days later the recipient got his Megadrive in one piece. Can't think of anything to complain about, job's a good'n!
Ewen Watson found this review useful
Was interested in a rare delicate condensor microphone they had for sale in the Islford branch via their website. The microphone was well known for being counterfitted by the chinese so I wasn't sure by the pictures whether it was genuine or fake. I rang the branch up just to make sure it had been tested as working etc, what my returns options were etc and got an instant re-assuring reply straight away.
I eventually decided to bite the bullet and purchased it, hoping I hadn't made a mistake. They removed the advert from their website immediately after I paid via Paypal so that it didn't mislead anyone else with fake hope. Next day delivery was £5.50 and it turned up on time. I was especially worried about how they had packaged it as it's VERY delicate and one drop could break it. I opened the parcel to find inches of bubble wrap protecting it effectively and in it's original case MORE bubble wrap. More than happy about the delivery and the product and I'd buy from them again in future.
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