Looking for RTW tickets I checked multiple websites and got in contact with many agencies. This company was suggested to me by friend of mine who also traveled around the world. And I must say I'm not disappointed ;)
I got very good customer service really caring about my needs and finding itinerary matching my interests and acceptable price ranges. I received answers to my questions very fast and in general the communication with our agent was very good.
One point 'in minus' was that I learned about our leading-agent's vacations from the out-of-office message while we were in the time of finalizing ticket and I noticed one confirmation missing. I had to call the office and issue was solved very fast by other agent, however still would be good not to learn that by surprise.
For now good rating - I hope to have similar positive experience during our travel :)
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