I bought 2 Samung Galaxy S3 from them in October last year. One of them stopped working and I left it in the Store (in Chiswick High Street) for repair on June 20th, when they said it would be ten days to get it back. I haven;t heard from them and I have been to the store three time asking for my mobile, each time they said it will be in the store in three days. Yesterday (July 20th) I went to the store again and after having the slowest service in mankind history I found out they haven't even repaired my phone and is not in the store yet.
I can't believe the staff at the store was so useless they couldn't tell me in one of my previous visits that the phone hasn't been repaired, they just didn't bother checking the status of my repair
And the repair team is a disgrace, how come it takes them a month to NOT REPAIR THE PHONE that has to be a record of ineptitude
The staff in the store, rather than solving my problem was just trying to sell me another phone. Not even if they are the last phone shop in the world I would buy anything from them
I would strongly recommend not buying anything from these crooks unless you are a real masochist
Avoid this website--- I order a mattress with a site delivery promise of two to three weeks over a month ago and I haven't received; when I call them they are unresponsive and haven't even sent an email to update the delivery status. I am wondering if I ever see the mattress
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