I had not had previous experience of DPD, although I have experience of several other services. DPD provided a full and rather fun-to-use tracking service. This not only gave the date of delivery (which I had been able to choose from a range of options) but enabled me to see on a map just where "Dougie the driver" was and when he was expected to reach me. In fact he arrived within a few minutes of the predicted time and was most helpful and friendly.
Knowing the day and time of delivery when, like me, you live on your own out in the country and do not want to have to stay in all day awaiting a parcel that, as on at least one previous occasion, did not come, is an absolute boon.
Congratulations to DPD for revolutionising the delivery business!
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