Danielle Houliston´s profile

Reviews (2)

Hermes Europe

Brilliant for end user

After having years of problems with couriers i really have to say Hermes are a breath of fresh air, always tries to leave with a neighbour or safe place if i'm not home. Always leaves a card and always attends when delivery is re-arranged. Returns are collected at pre arranged time too.




I have had so many issues with parcels delivered from Yodel, the most recent one states that i refused the order because i didn't order goods???? News to me because i was home all day on the suggested date and i'm not likely to refuse goods i have ordered. This is not the first time it has happend twice before and then i get lumbered with paying the delivery charge again. Another time the driver just buzzed and left the parcel in the communal hallway downstairs. If they fail to deliver they never leave a card and so i have to keep tracking it, once when i saw online that they had not been able to deliever because i wasn't in i rearranged delivery and the man called me on my mobile and told me i had to come and get the parcel because he wasn't getting out of his van! However the other courier that delivers to me is a breeze...in fact must go and leave them a glowing review!

Danielle Houliston´s profile

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Danielle Houliston
United Kingdom