I chose them because they did next day delivery which I needed. I later received an email asking for a signature before they could continue with my order - this was about 30 mins before cut off for delivery, they had already taken my money. If I had not been at my PC at the time or able to get to one then I wouldn't have got the next day delivery. I was lucky but it could have been a disaster. A lady from the company also phoned me to tell me she'd emailed. I'd already replied by email by that point. I was worried that she didn't seem on top of such time sensitive emails and also don't appreciate phone calls regarding an online transaction. Everything else was ok and delivery guys were very friendly.
I've already recommended to several people. They're cheaper than anyone else for Trollbeads by far with discount codes and cashback available and with free next day delivery as well at a time of year when everything else gets delayed, I cannot fault any aspect of the service. Will use again and again.
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