We ordered a bed, a mattress and a wardrobe on the next day delivery. Our order was confirmed and payment was taken. In the following e-mail we were informed our delivery would be two days later, on the day of delivery we tried to track the items but only the wardrobe was on the way, the mattress was sent to the wrong delivery depot and the bed was out of stock and they didn't know when they would get it back in stock. We only found out this after 4 phone calls being moved to different departments.My order was over £600 and they didnt seen bothered that I cancelled the order, Oh and a week later we are still waiting for a refund.
The product I received was not the one I ordered but a replacement. The replacement was the same item that i had spent ages not wanting to buy and I ended up with it. No way would I shop with this company again. It seems I am not the only one that did not receive the vortex howler I ordered, so this must happen alot
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