Nick Stowe´s profile

Reviews (3)

FFX

I obtained the engineering smal hand files I wanted, and recieved them in good time

Upon trying to obtain a similar file not listed i was informed they they did not stock this particular one.

Wheelspin Models

I wasn't ging to give them a THIRD to get it RIGHT !!!

I originally ordered three APC 6.3 x 4 pitch propellers through Wheelspin. When they arrived I eagerly opened one of the Ripmax pre-packaged packets, and started to ready the prop for use, namely drilling out the centre hole to fit the engine, and smoothing off the sharp edges prior to balancing it on the SLEC prop balance when for some reason I had a closer look at the embossed numbers at the root of the prop showing diameter x pitch, and was shocked to see the pitch was 2" and NOT 4". Ripmax had got it way WRONG BIG TIME. So I emailed Wheelspin and returned two of the three, explaining in the letter I had keep the third as I had messed with it. They emailed me to inform me that the actual props were out of Stock, and would an Alternative do. To which I replied NO. There was then a three week wait, and another package from them arrived. The two props enclosed were NOT what I wanted, and they had tried to fob me off with a 6 x 4. So they got sent back and a refund request. I eventually got the Props elsewhere from some more reliable source.

10 December 2012

Reply from Wheelspin Models

Hi Nick,

I'm sorry to hear this. As per your comments, these were bagged wrong from the suppliers, and whilst we double check all packages for errors, we only check part numbers as written on the packaging.

As mentioned, it actually turned out the supplier's entire stock was bagged incorrectly, which was a real shame.

We would certainly never 'fob you off' with any item, we'd simply try to offer an alternative size as the original items were out of stock (as they were all bagged incorrectly).

This was an unfortunate incident, and I regret that we weren't able to help further on this occasion.

Kind Regards,

Ben Locke
Manager
Wheelspin Models

MarineStore Chandlery

Good value for Money

I've still have a small quantity of Old International 2 pack Polyurethane Varnish left, but seeing as I may be needing some more in the very near future. I thought a prudent measure to stock up, especially as just a few weeks prior I have ordered a litre of 910 thinners as well

Nick Stowe´s profile

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Nick Stowe
Reviewer
United Kingdom

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